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Marc Allen Associates

Region: Northeast | State: NEW YORK


As the head of day-to-day corporate facility operations for the Eastern Region, you will lead and develop a team while overseeing all office services, including creating and managing facilities processes, policies, and procedures. These include internal/external work orders, move/add/change requests, space planning, preventative maintenance, supplies, workplace safety initiatives, and managing KPIs and SLAs. You’ll also lead all aspects of vendor management, including selection, negotiation, and performance management for supply, janitorial, furniture, and moving services vendors.

As the leader of various strategic initiatives, you’ll direct all activities and strategies for complex projects, negotiate with building tenants, budget for capital and operating expenses, and manage and maintain internal relationships with process partners, suppliers, and vendors.

In this mission-critical, highly influential role, you will help drive the long-term strategic direction to attract and retain top talent for ~600, 000 sq. ft. of office space occupied by more than 1500 associates and contractors in a $19B company with nearly 2100 stores opening 100 new locations annually.


Leadership & Vendor Management:

  • Develop the Corporate Properties team to increase their capabilities and ability to support the site’s core business needs.
  • Establish and grow strong and effective working relationships with executive management, internal departments, key vendors, and process partners.
  • Plan and support department-wide administrative responsibilities, including record keeping, metric reporting, report drafting, developing dashboard reporting capabilities, and creating executive presentations and analyses.
  • Partner with others within Property Development to ensure consistent facility and office management practices throughout the corporate office network.
  • Negotiate and manage third-party vendors and approximately 20 facility services, materials, and equipment contracts against stated service level agreements and key performance indicators.

    Facilities & Workplace Services:

    • Develop, lead, and execute a facility management model to support the office’s occupancy and growth strategies.
    • Ensure staff and vendors achieve high-performance levels by regularly assessing, modifying, and developing scalable and transferable preventive and corrective maintenance programs to preserve capital investments and maintain an appropriate and safe workplace environment.
    • Lead and manage the execution of mission-critical operational activities, including the mail center, building repairs, and maintenance in a prompt, reliable, and cost-conscious way, creating, managing, monitoring, and controlling operating and capital budgets.
    • Develop and maintain policies, processes, and facility management standards that align with the business requirements and comply with local, state, and federal regulations.
    • Provide guidance for HVAC, energy management, building automation, plumbing, carpentry, electrical systems, painting, equipment maintenance, and general construction.
    • Successfully manage all facility requests and interactions with landlords for building services to meet legal and lease obligations.
    • Own and lead the end-to-end lifecycle of facility work orders between associates and vendors leveraging the PDSL work order system (proprietary).
    • Lead the assessment, development, and implementation of facility management technology and automated solutions.
    • Manage the end-to-end process for all moves, adds, and changes (MAC), partnering with HR, IT, and other process partners during employee onboarding.
    • Ensure the workplace supports the health and safety of all employees and visitors and that all activities comply with local laws and codes.
    • Develop and lead a procurement process to control high volume and churn of inventory levels and distribution of common area office supplies to all associates.


      • Mail Center Manager
      • Facility Manager
      • Facility Supervisor





      Building Effective Teams

      Leading by Example

      Business Acumen

      Developing Talent

      Ensures Accountability & Execution

      Plans, Aligns & Prioritizes


      Manages Conflict

      Organizational Agility


      • Minimum 10 years of leadership experience in corporate facility management in a Corporate Campus environment with over 1,000 employees.
      • Bachelor’s degree in business, finance, real estate, or applicable work experience.
      • Demonstrated ability to manage tactical execution while maintaining a strategic focus.
      • Proven business and financial acumen.
      • Excellent written and verbal communication skills; ability to convey messages clearly and concisely.
      • At ease working individually, in teams, and at all levels of the organization (internally and externally).
      • Experienced in all financial planning and management aspects from a cash flow and P&L perspective; familiar with GAAP accounting principles.
      • Comfortable with levels of ambiguity and managing multiple priorities simultaneously.
      • Ability to influence, manage conflicts, solve complex problems, and lead people and activities.
      • Strong working knowledge of regulatory compliance and building structural, mechanical, electrical, and plumbing systems.

        The base salary range for this role is $108,600 – $204,150 +22% bonus target that’s averaged nearly 150% over target for the last 10 years. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package.


        • Job requires working in an office environment, primarily on a computer.
        • Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, working with paper/files, etc.
        • Consistent timeliness and regular attendance.
        • Vision requirements: Ability to see information in print and/or electronically.
        • This role requires regular in-office presence, including engaging in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

        • Max. file size: 300 MB.

        We place TOP RETAIL TALENT.